Frequently Asked Questions
Got questions? We've got answers.
Does the tool support multi-page TIFF files?
It does. Step through the pages in the preview with Prev/Next, the page-number box, or the dropdown, pick one, and only that page is extracted. Run it, move to the next page, and repeat. To pull an entire document automatically, see the batch and all-page options further down.
Which details can it lift from a scanned TIFF page?
Whatever is legible on the page becomes a key-value pair — form labels and entries, reference and serial numbers, dates, names, addresses, totals, and other printed text — packaged for export as JSON, CSV, Excel, or XML.
Will it read faxes and black-and-white (bitonal) scans?
Yes. Faxes and archival scans are where TIFF earns its keep, and the engine copes with bitonal Group 3/Group 4 pages as readily as grayscale or full-color ones. The crisper the page, the cleaner the result.
How do I tell it which page to read?
Browse to the page in the preview and leave it on screen — that displayed page is the one the extractor processes. It lets you isolate a single sheet inside a long scanned bundle without ever splitting the file.
Is there a way to process every page of a big TIFF in one go?
Online, extraction runs a page at a time on purpose, which keeps long archives accurate. When you need a whole multi-page document — or many files — done in one sweep, reach out about batch and all-page processing.
What happens in automatic mode?
The AI studies the page's text and layout and links each label to its value with zero configuration on your part — no field maps, no templates. It's the quickest route for a one-time or unfamiliar scan.
And when does defining my own fields make more sense?
Reach for manual mode on documents you handle again and again — a standard intake sheet, a recurring claim, a fixed record layout. Naming the keys yourself (and adding an optional hint to each) guarantees the same fields, in the same order, every time.
Can my field set be stored and applied to other files?
Absolutely. Build your keys in manual mode, export them as a JSON or CSV template, and load that template the next time a matching TIFF comes through to recreate the same fields instantly. You can also download the current fields whenever you want to back them up.
Am I able to correct the results before saving them?
Every extracted row is editable — patch a character the scan mangled, relabel a key, insert a value that slipped past the AI, or remove a line you don't want. Whatever you confirm is exactly what lands in the downloaded file.
Which download formats are offered, and when would I use each?
Reach for JSON in code and pipelines; CSV horizontally (a row per document) for roll-ups or vertically (key and value per row) for close reading; Excel .xlsx in either layout for analysts; and XML when an archive or document-management system expects it.
TIFFs can be huge — is there an upload limit?
Because TIFF keeps pages lossless and high-resolution, scanned bundles add up fast. Each file can be up to 50 MB; if yours is bigger, pull only the pages you need or split it first, and talk to us about scaling when volume is constant.
How much does scan quality matter?
Quite a bit. A straight, evenly lit page scanned at roughly 300 DPI reads far better than a pale, tilted, or low-resolution one. Either way, the editable results table lets you fix anything before export.
Besides TIFF, what else can I upload?
The same workflow also accepts PNG, JPG, PDF, WebP, GIF, BMP, and SVG — handy when a document turns up as a phone snapshot, a born-digital PDF, or a single-frame image instead of a TIFF.
How is my uploaded TIFF handled, privacy-wise?
Files are used only to fulfill your extraction and are not kept, logged, or passed on afterwards. Regulated teams in healthcare, finance, legal, or government can ask about a local or on-premises setup so archives never leave their own network.
Is it genuinely free, and can I use it in my language?
On both fronts, yes — extraction costs nothing, with no account, card, install, or extension required, and the interface is offered in 20 languages so your whole team can work comfortably.